Sağlık Hizmetlerinde Yüksek Performanslı İş (İnsan Kaynakları Yönetim) Sistemleri

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Appelbaum, E., Bailey, T., Berg, P., & Kalleberg, A. L. (2001). Do high performance work systems pay off? Research in the Sociology of Work, 10, 85–107.

Appelbaum, E., & Batt, R. (1993). High-performance work systems: American models of workplace transformation. Economic Policy Institute.

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Barnard, M. E., & Rodgers, R. A. (2000). How are internally oriented HRM policies related to high-performance work practices? Evidence from Singapore. The International Journal of Human Resource Management, 11(6), 1017–1046.

Boselie, P. (2010). High performance work practices in the health care sector: A Dutch case study. International Journal of Manpower, 31(1), 42–58.

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Danayiyen, A., & Bekaroğlu, Ş. B. (2025). The impact of high-performance work systems in public hospitals: Employee empowerment, patient safety, occupational safety and union activities. Journal of Health Management. Advance online publication. https://doi.org/10.1177/09720634251396613

Den Hartog, D. N., & Verburg, R. M. (2004). High performance work systems, organisational culture and firm effectiveness. Human Resource Management Journal, 14(1), 55–78. https://doi.org/10.1111/j.1748-8583.2004.tb00148.x

Etchegaray, J. M., & Thomas, E. J. (2015). The role of high-performance work systems in hospital patient safety. Journal of Patient Safety, 11(3), 125–132.

Faisal, M., Muchiri, M. K., & Stanton, P. (2025). Exploring the nexus of high-performance work systems and ethical leadership on employee attitudes and behaviours: Case study evidence from healthcare. Personnel Review. Advance online publication. https://doi.org/10.1108/PR-02-2024-0136

Fan, D., Cui, L., Zhang, M. M., Zhu, C. J., Härtel, C. E. J., & Nyland, C. (2014). Influence of high performance work systems on employee subjective well-being and job burnout: Empirical evidence from the Chinese healthcare sector. The International Journal of Human Resource Management, 25(7), 931–950.

Goldstein, S. M., & Ward, P. T. (2004). Performance effects of physicians’ involvement in hospital strategic decisions. Journal of Service Research, 6(4), 361–372.

Gowen, C. R., McFadden, K. L., & Tallon, W. J. (2006). On the centrality of strategic human resource management for healthcare quality results and competitive advantage. Journal of Management Development, 25(8), 806–826.

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Harley, B., Allen, B. C., & Sargent, L. D. (2007). High performance work systems and employee experience of work in the service sector: The case of aged care. British Journal of Industrial Relations, 45(3), 607–633.

Harmon, J., Scotti, D. J., Behson, S., Farias, G., Petzel, R., Neuman, J. H., et al. (2003). Effects of high-involvement work systems on employee satisfaction and service costs in Veterans Healthcare. Journal of Healthcare Management, 48(6), 393–406.

Huselid, M. A., & Becker, B. E. (1997). The impact of high-performance work systems, implementation effectiveness, and alignment with strategy on shareholder wealth. Academy of Management Proceedings, 1997(1), 144–148.

Huselid, M. A., Jackson, S. E., & Schuler, R. S. (1997). Technical and strategic human resource management effectiveness as determinants of firm performance. Academy of Management Journal, 40(1), 171–188.

Jiang, K., Lepak, D. P., Hu, J., & Baer, J. C. (2012). How does human resource management influence organizational outcomes? A meta-analytic investigation of mediating mechanisms. Academy of Management Journal, 55(6), 1264–1294.

Kaufman, B. E. (2014). Market competition, HRM, and firm performance: The conventional paradigm critiqued and reformulated. Human Resource Management Review, 25(1), 107–125.

Karcıoğlu, F., & Türker, E. (2010). Psikolojik sözleşme ile örgütsel bağlılık ilişkisi: Sağlık çalışanları üzerine bir uygulama. Atatürk Üniversitesi İktisadi ve İdari Bilimler Dergisi, 24(2), 121–140.

Kellner, A., Townsend, K., Wilkinson, A., Greenfield, D., & Lawrence, S. (2016). The message and the messenger: Identifying and communicating a high performance HRM philosophy. Personnel Review, 45(6), 1240–1258.

Kellner, A., Townsend, K., & Wilkinson, A. (2017). The mission or the margin? A high-performance work system in a non-profit organisation. The International Journal of Human Resource Management, 28(14), 1938–1959.

Leggat, S. G., Bartram, T., & Stanton, P. (2011). High performance work systems: The gap between policy and practice in health care reform. Journal of Health Organization and Management, 25(3), 281–297.

Laschinger, H. K. S., Finegan, J., Shamian, J., & Wilk, P. (2001). Impact of structural and psychological empowerment on job strain in nursing work settings: Expanding Kanter’s model. JONA: The Journal of Nursing Administration, 31(5), 260–272.

Lee, C. L., & Yang, H. J. (2011). Organization structure, competition and performance measurement systems and their joint effects on performance. Management Accounting Research, 22(2), 84–104.

Lee, S. M., Lee, D. H., & Kang, C. Y. (2012). The impact of high-performance work systems in the health-care industry: Employee reactions, service quality, customer satisfaction, and customer loyalty. The Service Industries Journal, 32(1), 17–36.

Lepak, D. P., & Snell, S. A. (2002). Examining the human resource architecture: The relationships among human capital, employment, and human resource configurations. Journal of Management, 28(4), 517–543.

McAlearney, A. S., Garman, A. N., Song, P. H., McHugh, M., Robbins, J., & Harrison, M. I. (2011). High-performance work systems in health care management, Part 2: Qualitative evidence from five case studies. Health Care Management Review, 36(3), 214–226.

McAlearney, A. S., Hefner, J., Robbins, J., & Garman, A. N. (2016). Toward a high-performance management system in health care, Part 4. Health Care Management Review, 41(3), 233–243.

Mielke, J., De Geest, S., Beckmann, S., Leppla, L., Luta, X., Guerbaai, R. A., et al. (2019). The German version of the high-performance work systems questionnaire (HPWS-G) in the context of patient safety: A validation study in a Swiss university hospital. BMC Health Services Research, 19(1), Article 1.

Mihail, D. M., & Kloutsiniotis, P. V. (2016). Modeling patient care quality: An empirical high-performance work system approach. Personnel Review, 45(6), 1176–1199.

Padamata, K., & Vangapandu, R. D. (2024). High-performance work systems and employee attitudes: Evidence from Indian healthcare industry. International Journal of Productivity and Performance Management, 73(5), 1609–1640.

Parkes, C., Scully, J., West, M., & Dawson, J. (2007). “High commitment” strategies: It ain’t what you do; it’s the way that you do it. Employee Relations, 29(3), 306–318.

Pfeffer, J., & Veiga, J. F. (1999). Putting people first for organizational success. Academy of Management Executive, 13(2), 37–48. https://doi.org/10.5465/ame.1999.1899547

Posthuma, R. A., Campion, M. C., Masimova, M., & Campion, M. A. (2013). A high performance work practices taxonomy: Integrating the literature and directing future research. Journal of Management, 39(5), 1184–1220. https://doi.org/10.1177/0149206313478182

Powell, M., Dawson, J., Topakas, A., Durose, J., & Fewtrell, C. (2014). Staff satisfaction and organisational performance: Evidence from a longitudinal secondary analysis of the NHS staff survey and outcome data. Health Services and Delivery Research, 2(50).

Preuss, G. A. (2003). High performance work systems and organizational outcomes: The mediating role of information quality. Industrial and Labor Relations Review, 56(4), 590–605.

Ross, S. C., & Koys, D. J. (2011). High-involvement management: Participative strategies for improving organizational performance. Academy of Management Review, 12(3), 567–570.

Sadatsafavi, H., Walewski, J., & Shepley, M. M. (2015). The influence of facility design and human resource management on health care professionals. Health Care Management Review, 40(2), 126–138.

Scotti, D. J., Harmon, J., & Behson, S. J. (2007). Links among high-performance work environment, service quality, and customer satisfaction: An extension to the healthcare sector. Journal of Healthcare Management, 52(2), 109–124.

Wang, Z., Xing, L., & Zhang, Y. (2019). Do high-performance work systems harm employees’ health? An investigation of service-oriented HPWS in the Chinese healthcare sector. The International Journal of Human Resource Management, 30(16), 2337–2363. https://doi.org/10.1080/09585192.2019.1579254

West, M. A., Borrill, C., Dawson, J., Scully, J., Carter, M., Anelay, S., et al. (2002). The link between the management of employees and patient mortality in acute hospitals. The International Journal of Human Resource Management, 13(8), 1299–1310.

West, M. A., Guthrie, J. P., Dawson, J. F., Borrill, C. S., & Carter, M. (2006). Reducing patient mortality in hospitals: The role of human resource management. Journal of Organizational Behavior, 27(7), 983–1002.

Xue, X., Kunaviktikul, W., Abhicharttibutra, K., & Wichaikhum, O. A. (2023). Causal modelling of factors influencing quality of nursing care in China. Pacific Rim International Journal of Nursing Research, 27(3), 417–430.

Yılmaz, T. (2012). Yüksek performanslı insan kaynakları yönetimi uygulamalarının bireysel ve örgütsel performansa etkisi (Yayımlanmamış yüksek lisans tezi). Kara Harp Okulu Savunma Bilimleri Enstitüsü.

Young, S., Bartram, T., Stanton, P., & Leggat, S. G. (2010). High performance work systems and employee well-being: A two-stage study of a rural Australian hospital. Journal of Health Organization and Management, 24(2), 182–199.

Yun, Z., Zhou, P., & Zhang, B. (2022). High-performance work systems, thriving at work, and job burnout among nurses in Chinese public hospitals: The role of resilience at work. Healthcare, 10(10), Article 1935.

Zhang, B., Tang, F., Sun, B., Niu, Y., Tang, Z., & Sun, X. (2021). High-performance work systems, multiple commitments, and knowledge exchange and combination among Chinese public hospital nurses. Nursing Open, 9(2), 1445–1455.

Zhang, M., Zhu, C. J., Dowling, P. J., & Bartram, T. (2013). Exploring the effects of high-performance work systems (HPWS) on the work-related well-being of Chinese hospital employees. The International Journal of Human Resource Management, 24(16), 3196–3212.