Dijital Dönüşümün Eşiğinde Sosyal Hizmet
Özet
Referanslar
Adamopoulou, E.,ve Moussiades, L. (2020). Chatbots: History, technology, and applications. Machine Learning with Applications, 2, 1-18.
Association of Social Work Board. (2015). Model regulatory standards for technology and social work practice. ASWB International Technology Task Force, 2013-2014.
Berafe, T. (2017). Assessing the causes and effects of social exclusion: The case of ‘potmakers’ in Yem Special Woreda Southern Nation, Nationalities and Peoples Region state in Ethiopia. African Journal of Political sciences and International Relations, 11(4), 68-83.
Başcıllar, M., Karataş, M., & Pak Güre, M. (2022). Dijital çağda sosyal algoritmalar: Yapay zekâ ve sosyal hizmet. Sosyal Politika Çalışmaları Dergisi, 22(56), 539–565.
Birinci, M. (2023). Dijitalleşme ve sosyal hizmet: Sosyal hizmet yönetiminde dijitalleşme. Çekmece Sosyal Bilimler Dergisi, 11(22), 1-28.
Bozkurt, A., Hamutoğlu, N. B., Liman Kaban, A., Taşçı, G., & Aykul, M. (2021). Dijital bilgi çağı: Dijital toplum, dijital dönüşüm, dijital eğitim ve dijital yeterlilikler. Açıköğretim Uygulamaları ve Araştırmaları Dergisi, 7(2), 35–63.
Buzkıran, M.K., Arıcı, A., Kavak, G. Arslankılıç, D., Arı, Ş.U., Yalçın, E. (2025). Sosyal hizmet uygulamalarında sosyal çalışmacıların dijitalizasyon farkındalığı üzerine nitel bir araştırma. Premium Sosyal Bilimler E-Dergisi, 9 (56), 689-703.
Castillo De Mesa, J. (2021). Digital social work: Towards digital disruption in social work. J. Soc. & Soc. Welfare, 48, 117.
Chui, M., Harryson, M., Manyika, J., Roberts, R., Chung, R., van Heteren, A., & Nel, P. (2018). Notes from the AI frontier: Applying AI for social good. McKinsey Global Institute.
Clarke, S. (2018). Social work as community development: A management model for social change (2 nd ed.). Routledge.
Clipper, B. (2020). The influence of the COVID-19 pandemic on technology: Adoption in health care. Nurse Leader, 18(5), 500-503. https://doi.org/10.1016/j.mnl.2020.06.008
Dahl, T. S. and Boulos, M. N. K. (2013). Robots in health and social care: A complementary technology to home care and telehealthcare? Robotics, 3(1), 1–21.
Demiris, G., Rantz, M., Aud, M., Marek, K., Tyrer, H. (2004). Older adults attitudes towards and perceptions of ‘smart home’ technologies: A pilot study. Medical Informatics and the Internet in Medicine, 29(2), 87-94. https://doi.org/10.1080/14639230410001684387 .
Edlmann,T., Senona,E., Torkelson.,& Zembe, W.(2021). The Covid grant should be R585, so everyone can afford to eat. https://groundup.org.za/article/the-covid-19-grant-should-meet-the-food-poverty-line-currently-at-r585-so-all-people-in-south-africa-can-afford-to-eat/ adresinden 08.07.2025 tarihinde alınmıştır.
Erdal, E., & Ergüzen, A. (2020). Nesnelerin İnterneti (IoT). International Journal of Engineering Research and Development, 12(3), 24-34. https://doi.org/10.29137/umagd.827676
Ersoy, S., Yıldırım, Y., Aykar, F. Ş., & Fadıloğlu, Ç. (2015). Hemşirelikte inovatif alan: evde bakımda tele hemşirelik ve tele sağlık. Acıbadem Üniversitesi Sağlık Bilimleri Dergisi, 4, 194-201
European Commission (2012). Special Eurobarometer 382: Public attitudes towards robots, Brussels.
Garcia, D. H., Esteban, P. G., Lee, H. R., Romeo, M., Senft, E., & Billing, E. (2019). Social robots in therapy and care. In Proceedings of the 2019 ACM/IEEE International Conference on Human-Robot Interaction (pp. 669– 670). IEEE. https://doi.org/10.1109/HRI.2019.8673243
Gencer, T.E. ve Aktan, M.C. (2021). Dijitalleşen çağda ve toplumda değişen ihtiyaçlar ve sorunlar: e-sosyal hizmet (sosyal hizmet 2.0) gereksinimi. Toplum ve Sosyal Hizmet, 32(3), 1143-1175. https://doi.org/10.33417/tsh.875908
Güllü, O. (2021). Yükseköğretimde dijitalleşme [Yayınlanmamış Yüksek Lisans Tezi]. Marmara Üniversitesi.
Hofmann, B. (2013). Ethical challenges with welfare technology: A review of the literatüre. Science and Engineering Ethics, 19, 389–406.
Kuşay, Y. (2013). Sosyal medya ortamında çekicilik ve bağımlılık: Facebook üzerine bir araştırma. Beta Yayıncılık.
López Peláez, A. ve Marcuello-Servós, C. (2018). E-social work and digital society: Reconceptualizing approaches, practices and technologies. European Journal of Social Work, 21(6), 801-803.
Molala, T. S., & Makhubele, J. C. (2021). The connection between digital divide and social exclusion: Implications for social work. Humanities & Social Sciences Reviews, 9(4), 194-201.
Molinuevo, D. (2020). Impact of digitalisation on social services. Eurofound.
Mracek, K. (2018). What is the impact of digital divide? https://www.stlouisfed.org/open-vault/2018/November/impact-of-digital-divide.
Mugisha, C. (2018). Social work ın a digital age: The need to integrate social media in social workeducation in the UK. (A. Paul, Ed.) Journal Of Social Work Education And Practice, III.
Nabiyev, V. V. (2016). Yapay zeka: problemler-yöntemler-algoritmalar. Seçkin Yayıncılık.
Nesbitt, T. S., & Katz-Bell, J. (2018). History of telehealth. In Rheuban, K., & Krupinski, E. A. (Eds.), Understanding Telehealth. McGraw-Hill Education. OECD (2019), Artificial intelligence in society, OECD Publishing.
Özsungur, F. (2021). Strategic Social Work Management in Digital Violence Against Women. Journal of Society & Social Work, 32(2), 661–687. https://doi.org/10.33417/tsh.836215
Persson, M. (2020). Introducing social robots in Swedish dementia care: Exploring the interaction between care workers, residents, and robotic cats. Journal of Sociology and Social Work, 8(1), 8–19. https://doi.org/10.15640/jssw.v8n1a2
Petering R., Um M.-Y., Alipourfard N., Tavabi N., Kumari R., Gilani S. N. (2018). Artificial intelligence to predict intimate partner violence perpetration. In M. Tambe & E. Rice (Eds.) Artificial intelligence and social work (artificial intelligence for social good) (pp. 195–210). Cambridge University Press.
Reamer, F. G. (2015). Digital Technology in Social Work. https://oxfordre.com/socialwork/view/10.1093/acrefore/9780199975839.001.0001/acrefore-9780199975839-e-1160#acrefore-9780199975839-e-1160-div2-1 adresinden 09.07.2025 tarihinde alınmıştır.
Saki, Ş. & Köroğlu, M. A. (2024). Yapay zeka ve dijital teknolojilerin sosyal hizmet uygulamalarında kullanımı üzerine bir araştırma. Journal of Social, Humanities and Administrative Sciences, 10(2), 149-171. https://doi.org/10.5281/zenodo.10 897555
Selçuk, O. (2022). Yeni medya ve sosyal hizmet: Sosyal medyanın sosyal hizmet alanındaki yeri. İmgelem, 6(11), 413–434.
Sanchez, V.G., Taylor, I. and Bing-Jonsson, P.C. (2017). Ethics of smart house welfare technology for older adults: A systematic literature review. International Journal of Technology Assessment in Health Care, 33(6), 691–699.
Simpson, J. E. (2017). Staying in touch in the digital era: New social work practice. Journal of Technology in Human Services, 35(1), 86–98.
Social Care Institute for Excellence. (2019). Social Work Practice and the Needs of People Who Use
Services Should Drive the Development and Use of Digital Technology. https://www.scie.org.uk/news/mediareleases/digital-capabilities-report adresinden 12.06.2025 tarihinde alınmıştır.
Stewaert, F. (2004). The relationship between horizontal inequality and social exclusion. Centre for Research on Inequality, Human Security, and Ethnicity.
Tuncay, T. (2005). İnsani hizmet örgütlerinin yönetiminde bilişim sistemleri. Toplum ve Sosyal Hizmet, 16 (1), 125-146.
Tuncer, A. S. (2013). Sosyal Medya, F. Zeynep Özata (Ed.), Sosyal Medyanın Gelişimi içinde (2-26), Eskişehir: Anadolu Üniversitesi.
Turianskyi, Y. (2020). COVID-19: Implications for the 'digital divide' in Africa. https://africaportal.org/feature/covid-19-implications-of-the-pandemic-for-the-digital-divide-in-africa/ adresinden 08.08.2025 tarihinde alınmıştır.
Vdovina, M. V., Firsov, M. V., Karpunina, A. V., Sizikova, V. V., & Bogatov, D. S. (2021). The impact of digitalization on social work development. Revista Geintec, 11(4), 4366‑4377.
Yankın, F. B. (2019). Dijital dönüşüm sürecinde çalıma yaşamı. Trakya Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 7(2), 1-38
Zastrow, C. (2017). Introduction to social work and social welfare: empowering people (2 nd ed.). Cengage Learning.
Watts, G. (2020). Covid-19 and the digital divide in UK. Elsevier. https://doi.org/10.1016/S2589-7500(20)30169-2
Referanslar
Adamopoulou, E.,ve Moussiades, L. (2020). Chatbots: History, technology, and applications. Machine Learning with Applications, 2, 1-18.
Association of Social Work Board. (2015). Model regulatory standards for technology and social work practice. ASWB International Technology Task Force, 2013-2014.
Berafe, T. (2017). Assessing the causes and effects of social exclusion: The case of ‘potmakers’ in Yem Special Woreda Southern Nation, Nationalities and Peoples Region state in Ethiopia. African Journal of Political sciences and International Relations, 11(4), 68-83.
Başcıllar, M., Karataş, M., & Pak Güre, M. (2022). Dijital çağda sosyal algoritmalar: Yapay zekâ ve sosyal hizmet. Sosyal Politika Çalışmaları Dergisi, 22(56), 539–565.
Birinci, M. (2023). Dijitalleşme ve sosyal hizmet: Sosyal hizmet yönetiminde dijitalleşme. Çekmece Sosyal Bilimler Dergisi, 11(22), 1-28.
Bozkurt, A., Hamutoğlu, N. B., Liman Kaban, A., Taşçı, G., & Aykul, M. (2021). Dijital bilgi çağı: Dijital toplum, dijital dönüşüm, dijital eğitim ve dijital yeterlilikler. Açıköğretim Uygulamaları ve Araştırmaları Dergisi, 7(2), 35–63.
Buzkıran, M.K., Arıcı, A., Kavak, G. Arslankılıç, D., Arı, Ş.U., Yalçın, E. (2025). Sosyal hizmet uygulamalarında sosyal çalışmacıların dijitalizasyon farkındalığı üzerine nitel bir araştırma. Premium Sosyal Bilimler E-Dergisi, 9 (56), 689-703.
Castillo De Mesa, J. (2021). Digital social work: Towards digital disruption in social work. J. Soc. & Soc. Welfare, 48, 117.
Chui, M., Harryson, M., Manyika, J., Roberts, R., Chung, R., van Heteren, A., & Nel, P. (2018). Notes from the AI frontier: Applying AI for social good. McKinsey Global Institute.
Clarke, S. (2018). Social work as community development: A management model for social change (2 nd ed.). Routledge.
Clipper, B. (2020). The influence of the COVID-19 pandemic on technology: Adoption in health care. Nurse Leader, 18(5), 500-503. https://doi.org/10.1016/j.mnl.2020.06.008
Dahl, T. S. and Boulos, M. N. K. (2013). Robots in health and social care: A complementary technology to home care and telehealthcare? Robotics, 3(1), 1–21.
Demiris, G., Rantz, M., Aud, M., Marek, K., Tyrer, H. (2004). Older adults attitudes towards and perceptions of ‘smart home’ technologies: A pilot study. Medical Informatics and the Internet in Medicine, 29(2), 87-94. https://doi.org/10.1080/14639230410001684387 .
Edlmann,T., Senona,E., Torkelson.,& Zembe, W.(2021). The Covid grant should be R585, so everyone can afford to eat. https://groundup.org.za/article/the-covid-19-grant-should-meet-the-food-poverty-line-currently-at-r585-so-all-people-in-south-africa-can-afford-to-eat/ adresinden 08.07.2025 tarihinde alınmıştır.
Erdal, E., & Ergüzen, A. (2020). Nesnelerin İnterneti (IoT). International Journal of Engineering Research and Development, 12(3), 24-34. https://doi.org/10.29137/umagd.827676
Ersoy, S., Yıldırım, Y., Aykar, F. Ş., & Fadıloğlu, Ç. (2015). Hemşirelikte inovatif alan: evde bakımda tele hemşirelik ve tele sağlık. Acıbadem Üniversitesi Sağlık Bilimleri Dergisi, 4, 194-201
European Commission (2012). Special Eurobarometer 382: Public attitudes towards robots, Brussels.
Garcia, D. H., Esteban, P. G., Lee, H. R., Romeo, M., Senft, E., & Billing, E. (2019). Social robots in therapy and care. In Proceedings of the 2019 ACM/IEEE International Conference on Human-Robot Interaction (pp. 669– 670). IEEE. https://doi.org/10.1109/HRI.2019.8673243
Gencer, T.E. ve Aktan, M.C. (2021). Dijitalleşen çağda ve toplumda değişen ihtiyaçlar ve sorunlar: e-sosyal hizmet (sosyal hizmet 2.0) gereksinimi. Toplum ve Sosyal Hizmet, 32(3), 1143-1175. https://doi.org/10.33417/tsh.875908
Güllü, O. (2021). Yükseköğretimde dijitalleşme [Yayınlanmamış Yüksek Lisans Tezi]. Marmara Üniversitesi.
Hofmann, B. (2013). Ethical challenges with welfare technology: A review of the literatüre. Science and Engineering Ethics, 19, 389–406.
Kuşay, Y. (2013). Sosyal medya ortamında çekicilik ve bağımlılık: Facebook üzerine bir araştırma. Beta Yayıncılık.
López Peláez, A. ve Marcuello-Servós, C. (2018). E-social work and digital society: Reconceptualizing approaches, practices and technologies. European Journal of Social Work, 21(6), 801-803.
Molala, T. S., & Makhubele, J. C. (2021). The connection between digital divide and social exclusion: Implications for social work. Humanities & Social Sciences Reviews, 9(4), 194-201.
Molinuevo, D. (2020). Impact of digitalisation on social services. Eurofound.
Mracek, K. (2018). What is the impact of digital divide? https://www.stlouisfed.org/open-vault/2018/November/impact-of-digital-divide.
Mugisha, C. (2018). Social work ın a digital age: The need to integrate social media in social workeducation in the UK. (A. Paul, Ed.) Journal Of Social Work Education And Practice, III.
Nabiyev, V. V. (2016). Yapay zeka: problemler-yöntemler-algoritmalar. Seçkin Yayıncılık.
Nesbitt, T. S., & Katz-Bell, J. (2018). History of telehealth. In Rheuban, K., & Krupinski, E. A. (Eds.), Understanding Telehealth. McGraw-Hill Education. OECD (2019), Artificial intelligence in society, OECD Publishing.
Özsungur, F. (2021). Strategic Social Work Management in Digital Violence Against Women. Journal of Society & Social Work, 32(2), 661–687. https://doi.org/10.33417/tsh.836215
Persson, M. (2020). Introducing social robots in Swedish dementia care: Exploring the interaction between care workers, residents, and robotic cats. Journal of Sociology and Social Work, 8(1), 8–19. https://doi.org/10.15640/jssw.v8n1a2
Petering R., Um M.-Y., Alipourfard N., Tavabi N., Kumari R., Gilani S. N. (2018). Artificial intelligence to predict intimate partner violence perpetration. In M. Tambe & E. Rice (Eds.) Artificial intelligence and social work (artificial intelligence for social good) (pp. 195–210). Cambridge University Press.
Reamer, F. G. (2015). Digital Technology in Social Work. https://oxfordre.com/socialwork/view/10.1093/acrefore/9780199975839.001.0001/acrefore-9780199975839-e-1160#acrefore-9780199975839-e-1160-div2-1 adresinden 09.07.2025 tarihinde alınmıştır.
Saki, Ş. & Köroğlu, M. A. (2024). Yapay zeka ve dijital teknolojilerin sosyal hizmet uygulamalarında kullanımı üzerine bir araştırma. Journal of Social, Humanities and Administrative Sciences, 10(2), 149-171. https://doi.org/10.5281/zenodo.10 897555
Selçuk, O. (2022). Yeni medya ve sosyal hizmet: Sosyal medyanın sosyal hizmet alanındaki yeri. İmgelem, 6(11), 413–434.
Sanchez, V.G., Taylor, I. and Bing-Jonsson, P.C. (2017). Ethics of smart house welfare technology for older adults: A systematic literature review. International Journal of Technology Assessment in Health Care, 33(6), 691–699.
Simpson, J. E. (2017). Staying in touch in the digital era: New social work practice. Journal of Technology in Human Services, 35(1), 86–98.
Social Care Institute for Excellence. (2019). Social Work Practice and the Needs of People Who Use
Services Should Drive the Development and Use of Digital Technology. https://www.scie.org.uk/news/mediareleases/digital-capabilities-report adresinden 12.06.2025 tarihinde alınmıştır.
Stewaert, F. (2004). The relationship between horizontal inequality and social exclusion. Centre for Research on Inequality, Human Security, and Ethnicity.
Tuncay, T. (2005). İnsani hizmet örgütlerinin yönetiminde bilişim sistemleri. Toplum ve Sosyal Hizmet, 16 (1), 125-146.
Tuncer, A. S. (2013). Sosyal Medya, F. Zeynep Özata (Ed.), Sosyal Medyanın Gelişimi içinde (2-26), Eskişehir: Anadolu Üniversitesi.
Turianskyi, Y. (2020). COVID-19: Implications for the 'digital divide' in Africa. https://africaportal.org/feature/covid-19-implications-of-the-pandemic-for-the-digital-divide-in-africa/ adresinden 08.08.2025 tarihinde alınmıştır.
Vdovina, M. V., Firsov, M. V., Karpunina, A. V., Sizikova, V. V., & Bogatov, D. S. (2021). The impact of digitalization on social work development. Revista Geintec, 11(4), 4366‑4377.
Yankın, F. B. (2019). Dijital dönüşüm sürecinde çalıma yaşamı. Trakya Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 7(2), 1-38
Zastrow, C. (2017). Introduction to social work and social welfare: empowering people (2 nd ed.). Cengage Learning.
Watts, G. (2020). Covid-19 and the digital divide in UK. Elsevier. https://doi.org/10.1016/S2589-7500(20)30169-2
