Tedarik Zinciri Yönetiminde Bilişim Sistemleri ve E-Ticaret

Abdallah, G. M., Abdallah, A. B., & Bany Hamdan, K. (2014). The impact of supplier relationship management on competitive performance of manufacturing firms. International Journal of Business and Management, 9(2), 192–202. https://doi.org/10.5539/ijbm.v9n2p192

Alahmadi, D. H., & Jamjoom, A. A. (2022). Decision support system for handling control decisions and decision-maker related to supply chain. Journal of Big Data, 9, Article 114. journalofbigdata.springeropen.com

Amira, L. H. S. (2024). Information System-Based Supply Chain Management Strategy to Improve Company Operational Performance. Jurnal Minfo Polgan, 13(1), 289–296. https://doi.org/10.33395/jmp.v13i1.13575

Bahar, S., & Özdağoğlu, A. (2022). Tedarik zinciri performansında bilgi teknolojileri faktörlerinin analiz edilmesinin önemi: AHS uygulaması. Turkuaz Uluslararası Sosyo-Ekonomik Stratejik Araştırmalar Dergisi, 4(1), 39–52.

Ballou, R. H. (2003). Integrating the warehousing and transportation functions of the supply chain. Transportation Research Part E: Logistics and Transportation Review, 122, 211–230.

Bilgiç, E., Türkmenoğlu, M. A., & Koçak, A. (2020). Dijitalleşmenin lojistik yönetimi bağlamında incelenmesi. Bülent Ecevit Üniversitesi İktisadi ve İdari Bilimler Fakültesi Uluslararası Akademik Araştırmalar Dergisi, 5(1), 56–69. https://dergipark.org.tr/tr/pub/beuiibfad/issue/54800/752934

Biswas, S., & Sen, J. (2017). A proposed architecture for big data driven supply chain analytics. arXiv. https://arxiv.org/abs/1705.04958

Bourouba, A. (2013). Role of information systems in supply chain management optimization: CEVITAL case. African Scientific Journal, 3(4), 37–43.

Bozkurt, C., Kılınç, E., & Fidan, O. (2019). Haberleşme teknolojilerindeki gelişmelerin lojistik yönetimine etkileri. Uluslararası Sosyal Bilimler Kongresi (IKSAD), 167–176. https://iksadkongre.org/archive/arsiv/iksad2019/18.pdf

Brown, W., Johnson, O., & Wilson, G. (2024). Influence of E Commerce Technologies on Supply Chain Management in Retail. Preprints.org.

Brown, W., Johnson, O., & Wilson, G. (2024). Influence of e commerce technologies on supply chain management in retail. Preprints. (en.wikipedia.org, arxiv.org, afrsj.com, researchgate.net)

Burinskienė, M., & Lerheris, T. (2021). Improving the information systems of a warehouse as a critical component of logistics: The case of Lithuanian logistics companies. Systems, 13(3).

Chopra, S., & Meindl, P. (2019). Supply chain management: Strategy, planning, and operation (7th ed.). Pearson.

Christopher, G., Olajumoke, K., & Deji, N. (2025). Impact of E Commerce Technologies on Supply Chain Management in Retail. Multitech Publisher Journal of Business & Management Practice. Retrieved from ResearchGate.

Christopher, M. (2016). Logistics & supply chain management (5th ed.). Pearson.

Christopher, M. (2016). Logistics & supply chain management (5th ed.). Pearson.

Çankaya, S. Y. (2021). Tedarik zinciri izlenebilirliğinin önündeki engellerin DEMATEL yöntemiyle değerlendirilmesi. Journal of Research in Business, 6(2), 357–380. https://doi.org/10.29228/jrb.53269

Çıkmak, S., & Yazgan, H. İ. (2023). Lojistik sektöründe Endüstri 4.0 teknolojilerinin önündeki engellerin bulanık Delphi yöntemiyle incelenmesi. Elektronik Sosyal Bilimler Dergisi, 22(88), 2065–2086. https://doi.org/10.17755/esosder.1311321

Demirdöğen, S. (2021). Tedarik Zincirinde Bilgi Entegrasyonunun İşletmelerinin Operasyonel Performansları Üzerine Etkisi: İmalat İşletmeleri Üzerine Bir Araştırma. İktisadi ve İdari Bilimler Dergisi, 35(3), 1029–1036.

Dhiman, T., & Madan, P. (2025). A literature review of e commerce supply chain management. IPE Journal of Management.

Dulkadir, B. (2024). Analitik Hiyerarşi Prosesi (AHP) ile Kurumsal Kaynak Planlaması (ERP) yazılımından beklenen fayda kriterlerinin önem derecesine göre sıralanması: Mobilya sektöründe araştırma. Osmaniye Korkut Ata Üniversitesi Fen Bilimleri Enstitüsü Dergisi, 7(4), 1617–1634. https://doi.org/10.47495/okufbed.1428552

Fintechtime. (2025, June 4). Türkiye e-ticaret ekosistemi 2024 raporu yayımlandı. https://fintechtime.com

Galih, A. (2024). Enhancing Supply Chain Resilience through Information Processing and Digital Integration in Managing Risks and Disruptions. Journal Economic Business Innovation, 1(2), 216–230. https://doi.org/10.69725/jebi.v1i2.177

Gunasekaran, A., & Sandhu, M. (2010). Interorganizational systems in supply chain management. In Handbook on Business Information Systems (p. 773).

Güleş, H. K., Öğüt, A., & Paksoy, T. (2005). İşletmelerde tedarik zinciri yönetim sistemi etkinliğinin artırılmasında Kurumsal Kaynak Planlaması’nın rolü. Selçuk Üniversitesi Sosyal ve Ekonomik Araştırmalar Dergisi, 5(9), 91–106. https://dergipark.org.tr/tr/pub/susead/issue/28435/302896

Happy Amira, L. (2024). Information system based supply chain management strategy to improve company operational performance. Jurnal Minfo Polgan, 13(1), 289–296. https://doi.org/10.33395/jmp.v13i1.13575

IBM. (2025). What is enterprise resource planning (ERP)? IBM. Retrieved from https://www.ibm.com/think/topics/enterprise-resource-planning

İşlek, B. (2023). Tedarik zinciri yönetiminde dijitalleşme sürecinin değerlendirilmesi. Yüksek Lisans Tezi, İstanbul Üniversitesi, Sosyal Bilimler Enstitüsü.

Jacobs, F. R., & Chase, R. B. (2014). Operations and supply chain management (14th ed.). McGraw-Hill Education.

Kache, F., & Seuring, S. (2017). Challenges and opportunities of digitalization in supply chain management: A systematic literature review. International Journal of Operations & Production Management, 37(1), 10–36.

Karagöz, B., & Duran, H. (2019). Teknoloji bağımlılığı ve dijital sistemlerin lojistik süreçlerdeki rolü. Yönetim Bilimleri Dergisi, 17(1), 55–68. https://doi.org/10.26560/ybd.567483

Keleş, B., & Ova, G. (2020). Gıda tedarik zinciri yönetiminde bilgi teknolojileri kullanımı. Adnan Menderes Üniversitesi Ziraat Fakültesi Dergisi, 17(1), 137–143.

Kerse, Y., & Tazegül, A. (2017). Tedarik zincirinde çevikliğin önemi. Ulaştırma ve Lojistik Kongresi Bildirileri, 161–164.

Khan, F. S., Masum, A. A., Adam, J., Karim, M. R., & Afrin, S. (2024). AI in Healthcare Supply Chain Management: Enhancing Efficiency and Reducing Costs with Predictive Analytics. Journal of Computer Science and Technology Studies.85-93.

Kindness, D., & Rosenston, M. (2025). Investopedia editorial policy review. In Investopedia.

Kraus, M., & Folinas, D. (2022). The impact of a Manufacturing Execution System on supply chain performance. International Journal of Applied Logistics, 12(1). https://doi.org/10.4018/IJAL.286160

Külahlı, S., & Çağlıyan, V. (2020). Tedarik zincirinde blokzincir teknolojisi uygulamaları: Sistematik bir literatür taraması. Sosyal Ekonomik Araştırmalar Dergisi, 22(1), 57–75.

Laudon, K. C., & Laudon, J. P. (2020). Management information systems: Managing the digital firm (16th ed.). Pearson.

Laudon, K. C., & Laudon, J. P. (2020). Management information systems: Managing the digital firm (16th ed.). Pearson.

Laudon, K. C., & Traver, C. G. (2021). E-commerce 2021: Business, technology, society (16th ed.). Pearson.

Masa’deh, R., Jaber, M., Sharabati, A. A., Nasereddin, A. Y., & Marei, A. (2024). The blockchain effect on courier supply chains digitalization and its contribution to Industry 4.0 within the circular economy. Sustainability, 16(16), 7218. https://doi.org/10.3390/su16167218

McKinsey & Company. (2024). Generative AI in operations: The next productivity frontier. https://www.mckinsey.com

Monczka, R. M., Handfield, R. B., Giunipero, L. C., & Patterson, J. L. (2016). Purchasing and supply chain management (6th ed.). Cengage Learning.

Moniruzzaman, M., Kurnia, S., Parkes, A., & Maynard, S. B. (2016). Business Intelligence and Supply Chain Agility. Research in Progress, June 11. arxiv.org+1iaeme.com+1

Neubert, G., Ouzrout, Y., & Bouras, A. (2018). Collaboration and integration through information technologies in supply chains. arXiv. https://arxiv.org/abs/1811.01688

Nurdiyanto, H., & Kindiasari, A. (2024). Critical role of Manufacturing Execution Systems in digital transformation of manufacturing industry. Journal of Electrical Systems, 20(7s).

Obinna, N. (2024). Relationship between Supplier Relationship Management (SRM) Practices and Supply Chain Resilience. American Journal of Supply Chain Management, 9(1), 1–12. https://doi.org/10.47672/ajscm.1817

Oğuz, A., & Perçin, S. (2022). Tedarik zinciri entegrasyonu ve dijitalleşmenin performansa etkisi: Alıcı-tedarikçi risk yönetiminin aracılık rolü. Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 40(4), 837–860.

Oracle. (2023). What is ERP? Oracle. Retrieved from https://www.oracle.com/erp/what-is-erp/

Özdemir, A. (2020). Dijital tedarik zinciri güvenliği: Siber tehditlerin yönetimi. Savunma Bilimleri Dergisi, 19(2), 109–125. https://doi.org/10.54552/sbd.804552

Pennekamp, J., et al. (2023). An interdisciplinary survey on information flows in supply chains. arXiv. https://arxiv.org/abs/2401.01022

Rajendran, P., & Saxena, S. (2025). Enhancing supply chain visibility through seamless integration of WMS and TMS: Bridging warehouse and transportation operations for real time insights. International Journal of Research in Modern Engineering & Emerging Technology.

Ravasan, A. Z., Ashrafi, A., & Afshari, S. (2016). The impact model of business intelligence on decision support and organizational benefits. Journal of Enterprise Information Management, 29(1), 19–50.

Reiny Iriana, R., & Buttle, F. A. (2006). Strategic, operational, and analytical customer relationship management. Journal of Strategic Marketing, 14(3), 169–183. https://doi.org/10.1080/09652540600863170

Saad, N. A., Elgazzar, S., & Kač, S. M. (2022). Linking supply chain management practices to customer relationship management objectives: A proposed framework. Verslas: Teorija ir Praktika, 23(1), 154–164. https://doi.org/10.3846/btp.2022.15475

Samuels, A. (2024). Examining the integration of artificial intelligence in supply chain management from Industry 4.0 to 6.0: A systematic literature review. Frontiers in Artificial Intelligence, 7, 1477044. https://doi.org/10.3389/frai.2024.1477044

Siagian, H., Tarigan, Z. J. H., & Jie, F. (2021). Supply Chain Integration Enables Resilience, Flexibility, and Innovation to Improve Business Performance in COVID-19 Era. Sustainability, 13(9), 4669. https://doi.org/10.3390/su13094669

Toprak, B., & Nebati, E. E. (2024). Dijital tedarik zincirinin gelişen trendleri: Bibliyometrik bir değerlendirme. Uluslararası Yönetim Akademisi Dergisi, 7(2), 593–608.

Transportation Management System. (2025). Transportation management system. In Wikipedia

Turban, E., Sharda, R., & Delen, D. (2011). Decision Support and Business Intelligence Systems (9th ed.). Prentice Hall.

Turban, E., Volonino, L., & Wood, G. (2015). Information technology for management: Advancing sustainable, profitable business growth (10th ed.). Wiley.

Turban, E., Volonino, L., & Wood, G. (2018). Information technology for management: On-demand strategies for performance, growth and sustainability (11th ed.). Wiley.

Türkmen, E. (2021). 3PL lojistik firmalarında veri güvenliği riskleri ve çözüm önerileri. Lojistik Araştırmaları Dergisi, 7(1), 35–48. https://doi.org/10.31002/lojistik.843921

Yazgan, H. İ., & Yıldız, M. S. (2022). Tedarik Zinciri ve Bilgi Sistemleri Stratejik Uyumunun Tedarik Zinciri Performansına Etkisi [The Effect of Strategic Alignment between Supply Chain and Information Systems on Supply Chain Performance]. İşletme Araştırmaları Dergisi, 14(2), 1463–1485. https://doi.org/10.20491/isarder.2022.1451

Yıldız, T. (2020). E-ticaret devi Amazon'un tedarik zinciri yönetimi ve karar destek sistemleri. Tedarik Zinciri ve Lojistik Dergisi, 2(1), 23–30.

Yılmaz, D. (2009). Türkiye’de lojistik sektöründe bilgi sistemlerinin kullanımına ilişkin bir analiz [Yüksek lisans tezi, Dokuz Eylül Üniversitesi]. YÖK Tez Merkezi. https://tez.yok.gov.tr/UlusalTezMerkezi/tezDetay.jsp?id=_2F8JxHNGZc=&no=G5bL1jxDdCk=

Yılmaz, Ü., & Kuvat, Ö. (2021). Nesnelerin interneti teknolojisinin lojistik faaliyetlerindeki uygulama alanları ve verimliliğe etkileri. Avrupa Bilim ve Teknoloji Dergisi, (31), 746–754.

Yu, Y. (2023). The Impact of Digital Transformation on Supply Chain Resilience in Manufacturing: The Mediating Role of Supply Chain Integration. Sustainability, 17(9), 3873. https://doi.org/10.3390/su17093873

Zhang, X., Zhao, K., & Kumar, A. (2016). Impact of information sharing on supply chain performance: A simulation study. Information Systems Frontiers, 18(2), 347–367. https://doi.org/10.1007/s10796-015-9566-8

Zhu, Z. (2022, January). The relationship between supply chain management and customer relationship management. Proceedings of the 2022 7th International Conference on Financial Innovation and Economic Development (ICFIED). Atlantis Press. https://doi.org/10.2991/aebmr.k.220307.494

Abdallah, G. M., Abdallah, A. B., & Bany Hamdan, K. (2014). The impact of supplier relationship management on competitive performance of manufacturing firms. International Journal of Business and Management, 9(2), 192–202. https://doi.org/10.5539/ijbm.v9n2p192

Alahmadi, D. H., & Jamjoom, A. A. (2022). Decision support system for handling control decisions and decision-maker related to supply chain. Journal of Big Data, 9, Article 114. journalofbigdata.springeropen.com

Amira, L. H. S. (2024). Information System-Based Supply Chain Management Strategy to Improve Company Operational Performance. Jurnal Minfo Polgan, 13(1), 289–296. https://doi.org/10.33395/jmp.v13i1.13575

Bahar, S., & Özdağoğlu, A. (2022). Tedarik zinciri performansında bilgi teknolojileri faktörlerinin analiz edilmesinin önemi: AHS uygulaması. Turkuaz Uluslararası Sosyo-Ekonomik Stratejik Araştırmalar Dergisi, 4(1), 39–52.

Ballou, R. H. (2003). Integrating the warehousing and transportation functions of the supply chain. Transportation Research Part E: Logistics and Transportation Review, 122, 211–230.

Bilgiç, E., Türkmenoğlu, M. A., & Koçak, A. (2020). Dijitalleşmenin lojistik yönetimi bağlamında incelenmesi. Bülent Ecevit Üniversitesi İktisadi ve İdari Bilimler Fakültesi Uluslararası Akademik Araştırmalar Dergisi, 5(1), 56–69. https://dergipark.org.tr/tr/pub/beuiibfad/issue/54800/752934

Biswas, S., & Sen, J. (2017). A proposed architecture for big data driven supply chain analytics. arXiv. https://arxiv.org/abs/1705.04958

Bourouba, A. (2013). Role of information systems in supply chain management optimization: CEVITAL case. African Scientific Journal, 3(4), 37–43.

Bozkurt, C., Kılınç, E., & Fidan, O. (2019). Haberleşme teknolojilerindeki gelişmelerin lojistik yönetimine etkileri. Uluslararası Sosyal Bilimler Kongresi (IKSAD), 167–176. https://iksadkongre.org/archive/arsiv/iksad2019/18.pdf

Brown, W., Johnson, O., & Wilson, G. (2024). Influence of E Commerce Technologies on Supply Chain Management in Retail. Preprints.org.

Brown, W., Johnson, O., & Wilson, G. (2024). Influence of e commerce technologies on supply chain management in retail. Preprints. (en.wikipedia.org, arxiv.org, afrsj.com, researchgate.net)

Burinskienė, M., & Lerheris, T. (2021). Improving the information systems of a warehouse as a critical component of logistics: The case of Lithuanian logistics companies. Systems, 13(3).

Chopra, S., & Meindl, P. (2019). Supply chain management: Strategy, planning, and operation (7th ed.). Pearson.

Christopher, G., Olajumoke, K., & Deji, N. (2025). Impact of E Commerce Technologies on Supply Chain Management in Retail. Multitech Publisher Journal of Business & Management Practice. Retrieved from ResearchGate.

Christopher, M. (2016). Logistics & supply chain management (5th ed.). Pearson.

Christopher, M. (2016). Logistics & supply chain management (5th ed.). Pearson.

Çankaya, S. Y. (2021). Tedarik zinciri izlenebilirliğinin önündeki engellerin DEMATEL yöntemiyle değerlendirilmesi. Journal of Research in Business, 6(2), 357–380. https://doi.org/10.29228/jrb.53269

Çıkmak, S., & Yazgan, H. İ. (2023). Lojistik sektöründe Endüstri 4.0 teknolojilerinin önündeki engellerin bulanık Delphi yöntemiyle incelenmesi. Elektronik Sosyal Bilimler Dergisi, 22(88), 2065–2086. https://doi.org/10.17755/esosder.1311321

Demirdöğen, S. (2021). Tedarik Zincirinde Bilgi Entegrasyonunun İşletmelerinin Operasyonel Performansları Üzerine Etkisi: İmalat İşletmeleri Üzerine Bir Araştırma. İktisadi ve İdari Bilimler Dergisi, 35(3), 1029–1036.

Dhiman, T., & Madan, P. (2025). A literature review of e commerce supply chain management. IPE Journal of Management.

Dulkadir, B. (2024). Analitik Hiyerarşi Prosesi (AHP) ile Kurumsal Kaynak Planlaması (ERP) yazılımından beklenen fayda kriterlerinin önem derecesine göre sıralanması: Mobilya sektöründe araştırma. Osmaniye Korkut Ata Üniversitesi Fen Bilimleri Enstitüsü Dergisi, 7(4), 1617–1634. https://doi.org/10.47495/okufbed.1428552

Fintechtime. (2025, June 4). Türkiye e-ticaret ekosistemi 2024 raporu yayımlandı. https://fintechtime.com

Galih, A. (2024). Enhancing Supply Chain Resilience through Information Processing and Digital Integration in Managing Risks and Disruptions. Journal Economic Business Innovation, 1(2), 216–230. https://doi.org/10.69725/jebi.v1i2.177

Gunasekaran, A., & Sandhu, M. (2010). Interorganizational systems in supply chain management. In Handbook on Business Information Systems (p. 773).

Güleş, H. K., Öğüt, A., & Paksoy, T. (2005). İşletmelerde tedarik zinciri yönetim sistemi etkinliğinin artırılmasında Kurumsal Kaynak Planlaması’nın rolü. Selçuk Üniversitesi Sosyal ve Ekonomik Araştırmalar Dergisi, 5(9), 91–106. https://dergipark.org.tr/tr/pub/susead/issue/28435/302896

Happy Amira, L. (2024). Information system based supply chain management strategy to improve company operational performance. Jurnal Minfo Polgan, 13(1), 289–296. https://doi.org/10.33395/jmp.v13i1.13575

IBM. (2025). What is enterprise resource planning (ERP)? IBM. Retrieved from https://www.ibm.com/think/topics/enterprise-resource-planning

İşlek, B. (2023). Tedarik zinciri yönetiminde dijitalleşme sürecinin değerlendirilmesi. Yüksek Lisans Tezi, İstanbul Üniversitesi, Sosyal Bilimler Enstitüsü.

Jacobs, F. R., & Chase, R. B. (2014). Operations and supply chain management (14th ed.). McGraw-Hill Education.

Kache, F., & Seuring, S. (2017). Challenges and opportunities of digitalization in supply chain management: A systematic literature review. International Journal of Operations & Production Management, 37(1), 10–36.

Karagöz, B., & Duran, H. (2019). Teknoloji bağımlılığı ve dijital sistemlerin lojistik süreçlerdeki rolü. Yönetim Bilimleri Dergisi, 17(1), 55–68. https://doi.org/10.26560/ybd.567483

Keleş, B., & Ova, G. (2020). Gıda tedarik zinciri yönetiminde bilgi teknolojileri kullanımı. Adnan Menderes Üniversitesi Ziraat Fakültesi Dergisi, 17(1), 137–143.

Kerse, Y., & Tazegül, A. (2017). Tedarik zincirinde çevikliğin önemi. Ulaştırma ve Lojistik Kongresi Bildirileri, 161–164.

Khan, F. S., Masum, A. A., Adam, J., Karim, M. R., & Afrin, S. (2024). AI in Healthcare Supply Chain Management: Enhancing Efficiency and Reducing Costs with Predictive Analytics. Journal of Computer Science and Technology Studies.85-93.

Kindness, D., & Rosenston, M. (2025). Investopedia editorial policy review. In Investopedia.

Kraus, M., & Folinas, D. (2022). The impact of a Manufacturing Execution System on supply chain performance. International Journal of Applied Logistics, 12(1). https://doi.org/10.4018/IJAL.286160

Külahlı, S., & Çağlıyan, V. (2020). Tedarik zincirinde blokzincir teknolojisi uygulamaları: Sistematik bir literatür taraması. Sosyal Ekonomik Araştırmalar Dergisi, 22(1), 57–75.

Laudon, K. C., & Laudon, J. P. (2020). Management information systems: Managing the digital firm (16th ed.). Pearson.

Laudon, K. C., & Laudon, J. P. (2020). Management information systems: Managing the digital firm (16th ed.). Pearson.

Laudon, K. C., & Traver, C. G. (2021). E-commerce 2021: Business, technology, society (16th ed.). Pearson.

Masa’deh, R., Jaber, M., Sharabati, A. A., Nasereddin, A. Y., & Marei, A. (2024). The blockchain effect on courier supply chains digitalization and its contribution to Industry 4.0 within the circular economy. Sustainability, 16(16), 7218. https://doi.org/10.3390/su16167218

McKinsey & Company. (2024). Generative AI in operations: The next productivity frontier. https://www.mckinsey.com

Monczka, R. M., Handfield, R. B., Giunipero, L. C., & Patterson, J. L. (2016). Purchasing and supply chain management (6th ed.). Cengage Learning.

Moniruzzaman, M., Kurnia, S., Parkes, A., & Maynard, S. B. (2016). Business Intelligence and Supply Chain Agility. Research in Progress, June 11. arxiv.org+1iaeme.com+1

Neubert, G., Ouzrout, Y., & Bouras, A. (2018). Collaboration and integration through information technologies in supply chains. arXiv. https://arxiv.org/abs/1811.01688

Nurdiyanto, H., & Kindiasari, A. (2024). Critical role of Manufacturing Execution Systems in digital transformation of manufacturing industry. Journal of Electrical Systems, 20(7s).

Obinna, N. (2024). Relationship between Supplier Relationship Management (SRM) Practices and Supply Chain Resilience. American Journal of Supply Chain Management, 9(1), 1–12. https://doi.org/10.47672/ajscm.1817

Oğuz, A., & Perçin, S. (2022). Tedarik zinciri entegrasyonu ve dijitalleşmenin performansa etkisi: Alıcı-tedarikçi risk yönetiminin aracılık rolü. Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 40(4), 837–860.

Oracle. (2023). What is ERP? Oracle. Retrieved from https://www.oracle.com/erp/what-is-erp/

Özdemir, A. (2020). Dijital tedarik zinciri güvenliği: Siber tehditlerin yönetimi. Savunma Bilimleri Dergisi, 19(2), 109–125. https://doi.org/10.54552/sbd.804552

Pennekamp, J., et al. (2023). An interdisciplinary survey on information flows in supply chains. arXiv. https://arxiv.org/abs/2401.01022

Rajendran, P., & Saxena, S. (2025). Enhancing supply chain visibility through seamless integration of WMS and TMS: Bridging warehouse and transportation operations for real time insights. International Journal of Research in Modern Engineering & Emerging Technology.

Ravasan, A. Z., Ashrafi, A., & Afshari, S. (2016). The impact model of business intelligence on decision support and organizational benefits. Journal of Enterprise Information Management, 29(1), 19–50.

Reiny Iriana, R., & Buttle, F. A. (2006). Strategic, operational, and analytical customer relationship management. Journal of Strategic Marketing, 14(3), 169–183. https://doi.org/10.1080/09652540600863170

Saad, N. A., Elgazzar, S., & Kač, S. M. (2022). Linking supply chain management practices to customer relationship management objectives: A proposed framework. Verslas: Teorija ir Praktika, 23(1), 154–164. https://doi.org/10.3846/btp.2022.15475

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