Afetlerde Bilgi Yönetimi ve Dijital Bilgi Ekosistemi: Verinin Karar Desteğine Dönüşümü ve Bilgi Düzensizliğinin Yönetimi
Özet
Bu kavramsal derleme, afetlerde veri yönetiminin karar desteğine dönüşüm sürecini, dijital bilgi ekosistemini ve bilgi düzensizliğinin yönetimini bütüncül bir yaklaşımla incelemektedir. Çalışmada; bilginin planlanması, toplanması, kalite güvencesi, standartlaştırılması ve karar ürünlerine dönüştürülmesini kapsayan veri yönetimi yaşam döngüsü ele alınmaktadır. Kriz bilişimi bağlamında sosyal medya, kitle kaynaklı veriler ve dijital gönüllülerin erken durumsal farkındalığa katkıları vurgulanırken; bu verilerin taşıdığı temsil yanlılığı, bilgi kirliliği ve mahremiyet (ifşa) riskleri de tartışılmaktadır. Karar vericilerin kaynakları yönlendirebilmesi ve afetten etkilenen toplulukların hizmetlere erişebilmesi için verinin erişilebilir, eyleme dönük ve güvenilir olması gerektiği belirtilmektedir. Ayrıca, afetlerde karşılaşılan yanlış bilgi, söylenti ve sentetik (yapay zekâ üretimi) içeriklerin yönetimi için sosyal dinleme, kanıta dayalı doğrulama ve risk düzeyine orantılı yanıt stratejileri sunulmaktadır. Türkiye'nin TAMP ve AYDES gibi mevcut afet bilgi yönetimi kapasiteleri incelenerek; veri paylaşımında kurumsal birlikte işlerlik, veri sorumluluğu, insan denetimi ve toplumdan gelen geri bildirimlerin karar süreçlerine entegrasyonuna yönelik temel değerlendirme odakları önerilmektedir.
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