Afetlerde Stratejik İletişim, Bilgi Yönetimi ve Toplumsal Dayanıklılık: Bütünleşik Bir Çerçeve
Synopsis
This chapter is a conceptual review and theoretical synthesis examining the relationships between strategic communication, information management, trust, and community resilience in disaster risk management processes. Communication is framed not merely as corporate reputation management or one-way information transfer, but as a core governance function that supports decision-making across risk reduction, preparedness, early warning, response, recovery, and institutional learning phases. By integrating approaches such as Crisis and Emergency Risk Communication (CERC), the Protective Action Decision Model (PADM), and the Social Amplification of Risk Framework (SARF) with community resilience literature, the study proposes the "Integrated Disaster Communication Model from Information to Resilience". The proposed model describes a dynamic structure where data, decision support, transparent communication, community engagement, and feedback loops continuously reinforce each other. Furthermore, Turkey's disaster management plans (TARAP, İRAP, TAMP, and TASİP) are evaluated within this framework, providing policy recommendations for strengthening multi-channel inclusive communication, uncertainty management, and local participation in disaster coordination.
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